Training Terms and Conditions

These terms and conditions govern the in-company training sessions designed and delivered by Adrien Bouthet, hereinafter "the provider", for the organisation commissioning them, hereinafter "the client".

They apply to any session order, to the exclusion of any other terms, in particular the client's general purchasing conditions, unless expressly agreed otherwise in writing by the provider.

Sessions are ordered by professionals for the purposes of their business. The right of withdrawal provided by French consumer law for distance contracts therefore does not apply.

Registration follows four steps: a free initial framing call, a proposal and quote setting out the objectives, the programme, the duration, the delivery arrangements and the fee, the return of the accepted quote, then the signature of the agreement before the start.

Each session is covered by a professional training agreement (convention de formation professionnelle) signed before the start, setting out the objectives, the programme, the duration, the delivery arrangements and the agreed fee. The internal rules applicable to the session are handed to participants at the opening.

In the event of contradiction, the documents prevail in the following order: the signed professional training agreement, the programme annexed to it, the accepted quote, then these terms and conditions.

On a quote basis, depending on format, duration and number of participants. The first call is free.

Fees are stated in euros, excluding tax, and increased where applicable by value added tax at the rate in force on the invoicing date. They cover the design or adaptation of the materials, the delivery of the session and the handover of the materials to participants.

The trainer's travel, accommodation and meal expenses, as well as any room rental, appear as a separate line on the quote when they are borne by the client.

The invoice is issued at the end of the session, unless the agreement provides for a deposit on order.

These sessions are invoiced directly to the company, out of its own skills development budget. They are not eligible for pooled funding schemes (OPCO, CPF, France Travail), which require Qualiopi certification.

Payment is made by bank transfer, within thirty days of the invoice date. No early payment discount is granted.

In accordance with articles L441-10 and D441-5 of the French Commercial Code, any late payment automatically incurs late payment interest at three times the statutory interest rate, together with a fixed recovery indemnity of forty euros per invoice, without prejudice to compensation for recovery costs actually incurred beyond that amount.

Where non-payment persists fifteen days after a formal notice has remained without effect, the provider may suspend the sessions still to be delivered.

Any cancellation or postponement request is notified in writing. The scale below is assessed against the agreed start date.

In accordance with article L6354-1 of the French Labour Code, the sums due under the above scale are owed as a cancellation fee: they compensate the breach of commitment and cannot be invoiced as a training service actually delivered.

The provider may have to cancel or postpone a session in the event of force majeure, unavailability of the trainer, or if the agreed minimum number of participants is not reached. The client is informed as soon as possible and, as regards the minimum number, at the latest ten working days before the planned date.

A new date is then proposed. Failing agreement between the parties on that date, the sums already paid are refunded in full, to the exclusion of any other compensation.

Each session opens within a participant range set in the training agreement and restated on the programme page. That range is not indicative: below the minimum, the workshop dynamic does not take hold; above the maximum, hands-on work on the client's real cases is no longer sustainable.

Registering a participant beyond the agreed maximum requires the written agreement of the provider and may lead to an adjustment of the fee or of the format.

The client undertakes to:

Learning is assessed during and at the end of the session according to the arrangements set out in the programme: role plays, production of a deliverable, or questionnaire. A satisfaction survey is offered to participants at the end of the session.

A certificate of completion is handed to each participant at the end of the session. It states the objectives, the nature and the duration of the training, along with the results of the assessment of learning.

This session is not a certifying course. I do not deliver any Scrum.org, Scrum Alliance, Scaled Agile (SAFe) or PeopleCert (ITIL) certification, nor any qualification registered with the RNCP or the Répertoire spécifique. The goal is operational: practices you can apply, not a diploma.

Disability referent: Adrien Bouthet, contact@adrienbouthet.fr. Any situation requiring an adjustment (access to the premises, adaptation of the materials, of the pace or of the assessment arrangements) is examined during the framing phase, within 5 working days. If the adjustment exceeds our means, we refer to specialised resources (Agefiph, Cap emploi).

All teaching content — slide decks, exercises, canvases, templates, grids and documents handed over — remains the exclusive property of the provider. Ordering a session does not transfer any rights.

The client is granted a non-exclusive, non-assignable and non-transferable right of use over the materials handed over, limited to the internal needs of its organisation and to the participants who attended the session.

Unless expressly agreed in writing by the provider, the following are prohibited: reproducing or distributing the materials outside the client's organisation, adapting them, translating them, incorporating them into an internal or commercial training scheme, and using them to train third parties.

Any audio or video recording of the session requires the prior written agreement of the provider and of the participants.

The provider expressly reserves its rights over this content: reusing it to train, fine-tune or feed an artificial intelligence system requires its prior written agreement.

Each party undertakes not to disclose the non-public information it becomes aware of during the session. For the provider, this covers the real cases, documents and organisational difficulties raised by participants; for the client, the teaching content and methods. It applies during the session and for the three years following its end.

Public information, information already known to the receiving party, and information whose disclosure is required by law or by a competent authority, are excluded.

The provider only names the client as a commercial reference after obtaining its written agreement.

Personal data exchanged as part of a session — participants' identity and professional contact details, attendance records, results of the assessment of learning — is processed for the performance of the contract. The client informs its participants of that processing.

The attendance sheet and the results of the assessment of learning are sent to the client, which is the recipient of those documents under the contract entered into with it.

The purposes, legal bases, retention periods and recipients are detailed in the site privacy policy.

The provider is bound by an obligation of means in the design and delivery of the sessions. It guarantees no individual or collective result: reaching the objectives also depends on the involvement of the participants and on the context of their organisation.

Its liability, on any ground whatsoever, is limited to the amount excluding tax actually received for the session concerned. Indirect damages are excluded, in particular loss of operations, of turnover, of data or of reputation.

The provider cannot be held liable for being unable to deliver the service under the agreed conditions where this results from a failure by the client to meet its obligations.

Any complaint about the running of a session is sent in writing to contact@adrienbouthet.fr. It is acknowledged within five working days and answered with reasons within fifteen working days.

The parties endeavour to settle amicably any dispute arising from the interpretation or performance of these terms.

These terms and conditions are governed by French law.

Failing an amicable settlement within thirty days of the first written notification of the dispute, jurisdiction is granted to the courts within the jurisdiction of the Bordeaux Court of Appeal, including in the event of multiple defendants or third-party proceedings.